Privacy

Customs House Inn - Privacy Policy

Who we are

Our website address is: https://www.customshouseinn.ca/

What personal data we collect and why we collect it

We respect the privacy of everyone who visits our website. This website is solely for showcasing the rooms available in our Customs House Inn. The website data collected, external services used, are for the following purposes:

• Contact forms, on the Contact and Book a Room pages, use Google reCAPTCHA for spam protection

• Location page has an embedded Google Map showing our location

• All pages include Google Analytics helping us analyze how the website is used, and how to make it better

• All pages include cookies, placed by our hosting company.

Contact Forms

If you enter information in our contact forms (on our Contact and Book a Room pages), the information is sent via email to us, and not stored on the website. As mentioned above, we use Google reCAPTCHA to provide spam protection. This service does use cookies, but they are necessary to protect against spam. The contact form itself also uses a temporary cookie (with no personal identifying information) to help process the form. That cookie expires when you close the browser. The contact information you provide is used solely to respond to your information request. We do not add you to a mailing list, or sell your information to an external party.

Encrypted Website

We have a security certificate installed, ensuring all website traffic between our web host and your browser is encrypted. For example, when you complete the contact form, the data is encrypted when you enter your information, and when you click the ‘Send Message’.

Google Analytics

We use Google Analytics cookies help us to improve our website by collecting and reporting information on its usage. You can review Google’s Privacy Policy at: https://policies.google.com/privacy. To learn how to opt out of Google cookies, visit: https://tools.google.com/dlpage/gaoptout/

Google Map

On our Location page, there is a Google Map, showing our location in Pictou, Nova Scotia. Viewing this embedded map is the same as viewing the webpage directly. Therefore, Google may collect data about you, use cookies, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to Google. You can read Google’s Privacy Policy, and learn how to opt out of tracking.

Web Hosting Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Web Hosting Cookies

This website uses cookies (and similar technologies), which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Who we share your data with

As mentioned above, Google Recaptcha provides spam protection for our contact form, and the Google Maps provides our location map, and Google Analytics for website analysis. Website hosting data is collected by the web hosting company, Squarespace.

Booking a Room

We use an external service, Expedia, to handle all availability searches and booking details. That means when you click the ‘Book a Room NOW via Expedia’ button (and link), you will be directed to a web page from Expedia. Data collected for that process is stored with Expedia, and not on this website. For more information, please read Expedia Privacy Policy.